Thank you for shopping with BubbyGo (https://nexnic.shop), operated by Ecomhits LLC. Below you’ll find information about how we process, ship, and deliver your orders.

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

2. Shipping Time

Delivery times vary depending on your location and the shipping method selected:

• United States: 7–12 business days
• International Orders: 10–20 business days

Please note that shipping times may be extended during high-demand periods or due to factors beyond our control, such as customs or carrier delays.

3. Shipping Rates

Shipping costs are calculated at checkout based on destination and order size. We occasionally offer free shipping promotions—please check the banner on our homepage for current offers.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor your shipment’s progress.

5. Incorrect Address Disclaimer

Please make sure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect or incomplete address provided by the customer.

If you notice an error after placing your order, please contact us immediately at bubbygohelp@gmail.com. We’ll do our best to update your details before the order is shipped.

6. Lost or Delayed Packages

We are not responsible for packages lost or delayed by the carrier, but we will assist you in tracking and resolving delivery issues. If your package has not arrived within 30 days of shipment, please contact us for assistance.

7. Customs, Duties, and Taxes

International orders may be subject to import duties or taxes. These fees are the responsibility of the customer and are not included in the product price or shipping cost.

8. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 7 days of delivery with photos of the damaged items and packaging. We’ll work quickly to resolve the issue.

9. Contact Information

If you have any questions about your order or shipping, please contact us:

Email: bubbygohelp@gmail.com
Company: Ecomhits LLC
Address: 1401 21ST ST STE R, Sacramento, CA 95811
EIN: 33-1916567